Sidewalk Service Hold Pickup

Sidewalk service hold pickup is available Tuesday through Saturday, 11am to 6pm.

How Does It Work?

Follow the 4 Easy Steps for Sidewalk Hold Pickup Service

Step 1: Place your items on hold.
You can place items on hold online or over the phone.

Step 2: Wait for notification.
When your hold is ready, you’ll receive an email or letter notification.

Step 3: Arrive at the library during curb-side pickup hours with your Monterey Public Library or Pacific Grove Public Card or ID and mask
When you arrive at the library, wait in line, observing 6' physical distancing

Step 4: When you arrive at the pickup table, hold your card, barcode side up under the scanner until it beeps.
Staff will retrieve and check out your items, then slide them to you.

Frequently Asked Questions

At the Pacific Street entrance during the service hours.

You will receive a notice either via email (if we have your email address) or postal mail.

Your library card (or an id). You will also need to wear a face mask.

You can apply for a replacement card online. If your hold is about to expire and you have not received your new card, bring an ID with you.

Holds are available for 7 days. The last day to pick it up can be found on your hold pickup notice.

Please contact the Library at 646-3933.

All holds for the pickup on the Bookmobile have been changed to be picked up at the Library.

Items that were being held at the Pacific Grove Library are in the process of being transferred here. You will receive a notice when it can be picked up.

Pacific Grove Library is in the process of moving to their remodeled building with a severely reduced staff. No specific date is given for when these items will be available, but most likely not until late Fall.

Unfortunately we don’t have the staff to be able to immediately retrieve items from the shelves. Please place your requests online via the catalog or by calling us at (831) 646-3933. You will receive a notice when the item is ready to be picked up.

Instructions may be found at https://www.monterey.org/library/Check-out/Holds. You can also call us at (831) 646-3933 or email us at refdesk@monterey.org and staff will assist you.

All returned books are quarantined for 3 days before placed on the hold shelf. Staff wear masks while working and frequently wash hands/use hand sanitizer. High-touch areas are sanitized frequently. Customers are requested to wear masks and maintain physical distancing when picking up holds.