Renewing Your Card
In order to help keep the information on library accounts up-to-date, library cards need to be renewed periodically. You can find out your renewal date by asking at the Library Help Desk or Bookmobile.
Renewing your card is easy: you need only re-verify your address with any one of the forms of verification listed on this page (Non-California residents will need to pay the $5.00 monthly fee). There are no forms to fill out, however you will need to renew your card in person at the Library Help Desk or on the Bookmobile.
Replacing a Card
Lost library cards and cards which have become worn or unreadable through use may be replaced at no charge.
You need only show identification and re-verify your address with any one of the forms of verification listed on this page. There are no forms to fill out, however you will need to request a replacement card in person at the Library Help Desk or on the Bookmobile.
Passwords
You will usually create your password when your card is issued.
Passwords are between 3 and 32 characters in length, and are case-sensitive.
Be sure to remember your password, as library staff cannot look it up for you.
You can change your password at any time. You will need to know your current password in order to do so. If you have forgotten your password, see the next section.
- From the "Log in to my account" option in the Library Catalog, enter your library card number and current password.
- Click on the "Log in" button.
- Click on the "Change your password" tab on the left side of the screen.
- Enter your old password into the first box.
- Enter your new password into the next two boxes.
- Click on the "Submit changes" button.
Library staff cannot look up your password. If you should forget what your password is and your email address is on file, you can request a reset link be sent to you.
If your email address is not on file, you will need to visit the Library Help Desk to request that your old password be deleted. You will need to present a picture ID. Once your old password has been deleted, you may then set up a new one with Library staff.
In order to protect your privacy, the Library requires a password to be used when accessing your account. It is a unique designation that you yourself create to prevent unauthorized persons from viewing your confidential information.
Your password may consist of 3 to 32 characters, and may be composed of any combination of letters and numbers. Passwords are case-sensitive. However, it is recommended that you avoid using a "trivial" password. A password is considered "trivial" if it contains:
- A character that is repeated 3 or more times (aaa, aaaa...).
- A set of 2, 3, or 4 characters is that is repeated 2 or more times (abab, abcabc, abcdabcd...).
"Trivial" passwords can significantly reduce the security of your account, by making it easier for unauthorized individuals to gain access.
If you are an existing user, as of July 7th 2014, your password will have been reset due to the system migration. Your password should now be the last four digits of your phone number. Once you have logged in to your account, you can change your password by clicking on the "change your password" tab on the left side of the screen.
Passwords are case-sensitive, so be sure to check Caps Lock if you're having trouble!