City of Monterey is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the City of Monterey website and governs data collection and usage. By using the City of Monterey website, you consent to the data practices described in this statement.

Collection of your Personal Information

City of Monterey collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.

There is also information about your computer hardware and software that is automatically collected by the City of Monterey website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by the City of Monterey for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the City of Monterey website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the City of Monterey website public message boards, this information may be collected and used by others.

City of Monterey encourages you to review the privacy statements of websites you choose to link to from City of Monterey so that you can understand how those websites collect, use and share your information. The City of Monterey is not responsible for the privacy statements or other content on websites outside of the City of Monterey website and the City of Monterey family of websites.

Use of your Personal Information

City of Monterey collects and uses your personal information to operate City of Monterey website and deliver the services you have requested. City of Monterey also uses your personally identifiable information to inform you of other services available from City of Monterey. City of Monterey may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

City of Monterey does not sell, rent or lease its user lists to third parties.

City of Monterey keeps track of the websites and pages our citizens visit within City of Monterey website, in order to determine what City of Monterey services are the most popular.

City of Monterey website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on City of Monterey or the site; (b) protect and defend the rights or property of City of Monterey; and, (c) act under exigent circumstances to protect the personal safety of users of City of Monterey website, or the public.

Use of Cookies

City of Monterey website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize City of Monterey pages, or register with City of Monterey website or services, a cookie helps City of Monterey website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same City of Monterey website, the information you previously provided can be retrieved, so you can easily use City of Monterey website features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of City of Monterey services or websites you visit.

Security of your Personal Information

City of Monterey website uses industry standard security to secure your personal information from unauthorized access, use or disclosure, and has taken reasonable precautions to protect such information from loss, misuse, or alteration. City of Monterey website secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

City of Monterey will occasionally update this Statement of Privacy to reflect City of Monterey and customer feedback. City of Monterey encourages you to periodically review this Statement to be informed of how City of Monterey is protecting your information.

Contact Information

City of Monterey welcomes your comments regarding this Statement of Privacy. If you believe that City of Monterey has not adhered to this Statement, please contact City of Monterey at montereywebmaster@monterey.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.