Services Dashboard

Status of City Facility Closures

This services dashboard was updated on January 29, 2021.

Online Service Request Portal

Services, Activities, Facilities Status Contact Information
Emergency Operations Center Level 2: Open 831-646-3760
Police Status Response Normal Officer Needed, Dispatch, Non-Emergency
831-646-3914 (9-1-1 Emergency)
Fire Status Response Normal Non-Emergency: 831-646-3914
(9-1-1 Emergency)
Parking Enforcement All Garages and Municipal Lots Open. Parking Enforcement resumes July 8, 2020. monterey.org/parking
Harbor & Marina Open monterey.org/harbor
Parks and Recreation Status Contact Information
Monterey Sports Center Closed except for Group Exercise on the outside Sun Deck 831-646-3730
Monterey Recreation Office Closed 831-646-3866
Monterey Recreation Preschool Programs Open at Hilltop Park Center; open at El Estero Park Center as of Feb. 9 Please call the Community Center directly
Casanova Oak Knoll Park Center Closed Including Restroom 831-646-5665
El Estero Park Center Closed 831-646-3873
Hilltop Park Center Closed Including Restroom 831-646-3975
Scholze Park Center Closed 831-646-3878
Field Sports Program Closed 831-646-3969
Parks, Forests & Trails Open *Playgrounds Closed 831-646-3860
Beaches Open  
Dennis the Menace Playground Closed 831-646-3860
Veterans Memorial Park Campground Effective Jan. 29, 2021 - Veteran's Memorial Park campground and park areas are OPEN.
All picnic areas and playgrounds remain CLOSED.		 831-646-3865
El Encinal Cemetery Office Closed 831-646-3864
Citywide Restrooms

OPEN

San Carlos Beach, Cannery Row, Landfill/Coast Guard Pier, Calle Principal, Transit Plaza, West Garage,& Visitor Center, Dennis the Menace/El Estero Park - Restroom Only, Harbor master, Wharf I- Fisherman's Wharf, Wharf II (the fish market and beach), Montecito, Lord Nelson, Visitor Center, Coast Guard, Laguna Grande, Montecito Park, Vets Park Campground

CLOSED

Jacks Park, Hilltop, Casanova Oak Knoll, Larkin Park, Oak Newton, Archer, Via Paraiso, Ferrante Park, Cemetery, East Garage, Vets Park Group Area

  
  Open or Closed Contact Information
City Manager's Office Open by appointment only - email suggest@monterey.org for any questions or comments 831-646-3760
     
City Attorney's Office Open by appointment only 831-646-3915
     
City Clerk's Office Open by appointment only 831-646-3935
     
Technology Services Open by appointment only 831-646-3792
     
Finance and Human Resources    
  Closed to the public until further notice 

Finance Administration
831- 646-3940

Accounts Payable
831-646-3943

Revenue – Accounts Receivable, Pet Licenses, Business Licenses
831-646-3944

Human Resources
831-646-3766
     
Library & Museums Open or Closed Contact Information
Monterey Public Library Open for "Sidewalk Service" (Books on Hold for Pickup) 831-646-3933
Colton Hall and Presidio of Monterey Museums Closed  
Community Development and Public Works Public Offices Status Contact Information
Building Inspection Open 831-646-3890
Planning Open by Appointment Only 831-646-3886
Engineering Open by Appointment Only  
Housing Open by Appointment Only  
     
Business Districts Open or Closed Contact Information
Cannery Row see websites for details - open consistently with the latest health order canneryrow.com
Del Monte Center   delmontecenter.com
Fisherman's Wharf   montereywharf.com/dining.html
Lighthouse District New Monterey   lighthousedistrict.net/dining-guide
Old Monterey / Downtown   oldmonterey.org/sipmall

      Map of City Facilities