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Short Term Rental Hotline and Online Complaint Link

Code Compliance Office

  • 8 November 2017
  • Number of views: 4869
Short Term Rental Hotline and Online Complaint Link

Host Compliance LogoAdvertising of short term residential rentals is prohibited in Monterey neighborhoods. Enforcement of Monterey City Code (MCC), Section § 22-19.5 "Advertisement of short-term rentals" ordinance is in effect. You can report addresses that are potentially in violation. The City of Monterey is working with Host Compliance, a leading provider of short-term rental compliance monitoring and enforcement solutions for local governments. Host Compliance offers two ways you can report addresses that are potentially in violation: a short term rental telephone hotline - 435-STR-HELP (787-7357) - and an online form to submit your complaint - https://hostcompliance.com/tips. Both reporting options are available 24 hours a day/seven days a week for neighbors to report non-emergency problems related to short-term rental properties.

This information is also available on the Code Compliance web page at https://www.monterey.org/Services/Planning/Code-Compliance.

Hotline: 435-STR-HELP (787-4357)