Register Online for your
Favorite Classes & Sports

Activity registration can be done in four ways:
in-person, by mail-in, via fax, or now online. This page is for online registration. For in-person, mail-in or fax registration go to the Standard Registration page.

I already have an account –
Apply for an online account –
Not ready to apply for an account? –

 

Apply for an Online Account

IMPORTANT INFORMATION:

Before you can use our online system, you must file a completed Online Account Application Form with our Administration Office at 546 Dutra Street or the Monterey Sports Center at 301 E. Franklin Street.  You may use the GUEST option to browse the online activity information without activating an online account.

We have posted the Online Account Application Form in an Adobe Acrobat PDF file format. If you don't have the FREE Adobe Acrobat Reader, you can obtain it from Adobe by clicking on the linked Acrobat icon to the right.

We do not activate online accounts via the telephone or Internet.  Proof of Monterey residency (e.g. copy of drivers license or household utility bill), if applicable, will be verified when you submit your form. Monterey City residents who mail-in their forms must include proof of residency.

Upon receipt of your Online Account Application Form, we will email you a temporary User Name and Password.  The first time you use our online system, you will be asked to establish a permanent User Name and Password. Once you establish your permanent Password, keep it in a safe place. Do not share your Password with anyone. Return to top

Important Information Regarding Online Registrations

Always review your shopping cart carefully before processing your online registration. You are responsible for your online enrollments. If a correction is required, please contact us BEFORE the first class to request a transfer or refund. Please refer to our Refund/Transfer policies listed below.

Your printed receipt is your confirmation that the transaction completed successfully and confirms the status of ENROLLED or WAIT LIST. Please remember to print your receipt. If you believe your registration did not process correctly, please call us at 831.646.3866 to confirm your registration.

Don't forget to sign out at the end of your online session! Failure to sign out will lock your account and prevent access for standard (not online) registrations.

When enrolling online, only MasterCard, Visa, and American Express credit cards will be accepted. We do not accept credit card payments or process registration over the telephone.

Transfers: Transfers must be requested BEFORE the first class. If space is available, a $2.00 transfer fee will be charged. Transfer fees must be paid prior to processing. Transfers cannot be processed using the Online Activity Registration System.

Refunds: No refunds are given after class begins. If requested BEFORE class begins, refunds are assessed a 25% service charge. Class fees are not pro-rated. Full refunds are given if the Department cancels the class. Refunds are not given in cash or credit card charge-backs; the City will issue a check. Please allow 2 weeks for the refund to reach you.

How to contact us: You may call our Registration Hotline at 831.646.3866 or visit the Recreation & Community Services Department Office at 546 Dutra Street.  Registrations are processed Monday through Friday 9:00 a.m. to 4:00 p.m. You may email comments/suggestions/questions to reconline@ci.monterey.ca.us

Need more info? View the frequently asked questions Return to top

The City of Monterey reserves the right to deny/deactivate online accounts and/or make changes to the Online Activity Registration System at anytime. All activities, dates, and fees subject to change.